Privacy policy

Privacy Policy

Last Updated: February 23, 2026

This Privacy Policy explains how Based (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you access our website, use our services, or purchase our products (collectively, the “Services”).

By using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms described herein, please discontinue use of our website.

1. Policy Updates

We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our business practices, technology, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

2. Categories of Information We Collect

We may collect the following types of personal information:

  • Personal Details: full name, email address, phone number;
  • Order & Transaction Information: billing/shipping address, order history, payment confirmation details;
  • Account Credentials: login information (if an account is created);
  • Technical & Usage Data: IP address, browser type, device information, browsing activity, and interactions with our website;
  • Customer Service Communications: inquiries, support requests, and feedback submitted to us.

Information may be collected directly from you, automatically through cookies and similar tracking tools, or from trusted third-party partners that support our operations.

3. How We Use Personal Information

Your information may be processed for purposes including:

  • Order processing, fulfillment, and delivery;
  • Providing customer assistance and responding to inquiries;
  • Sending order confirmations and transactional notices;
  • Marketing communications, where permitted by applicable law;
  • Website optimization, analytics, and performance improvement;
  • Fraud prevention and security monitoring;
  • Compliance with legal obligations.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to enhance website functionality, analyze traffic patterns, and personalize user experiences.

You may manage cookie preferences through your browser settings. Please note that disabling certain cookies may impact site performance and functionality.

5. Disclosure of Information

We may share personal information with:

  • Operational Service Providers: payment gateways, logistics partners, hosting services, analytics providers;
  • Advertising & Marketing Partners: to support promotional campaigns;
  • Legal & Regulatory Authorities: when required by law or to protect our legal rights.

We do not sell or rent your personal data to third parties.

6. Data Protection & Security

We implement appropriate technical, administrative, and organizational safeguards to protect your personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

Personal information is retained only for as long as necessary to fulfill legitimate business purposes, comply with legal requirements, resolve disputes, and enforce agreements.

8. Your Privacy Rights

Depending on your location, you may have certain rights under applicable data protection laws, which may include:

  • The right to access your personal data;
  • The right to request correction or deletion;
  • The right to opt out of marketing communications;
  • The right to restrict or object to certain processing activities.

To exercise any applicable rights, please contact us using the details below.

9. International Data Processing

Your information may be transferred to and processed in countries outside your jurisdiction. Where applicable, we take reasonable steps to ensure appropriate data protection safeguards are in place.

10. Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors.

11. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

12. Contact Us

If you have questions regarding this Privacy Policy or wish to submit a privacy-related request, please contact us at:

📧 contact@helpthebsd.store